Frequently Asked Questions

Feel free to browse our website, read about ICF Washington State, and learn more about upcoming events. You may register for events and sign up for subscriptions to be included on our email lists at any time. If you are an ICF Washington State Chapter member, you can also login to our system, configure your profile, set communication preferences, and more! 

How Do I Create An Account?

As a member, you should have received an email from "ICF Washington State Chapter" about Membership Activation. Please check your spam box if you cannot find it, or reach out to admin@icfwashingtonstate.org to request a resend.   

That email contains a link to "Manage Your Member Account". Click on that link and you will be directed to our Login page. At the bottom of the page, it says "Don't have an account? Register Now". Click that link, and you will be asked to verify your email, create a password, and login.   

Help On Using This Website and Logging In

Once you have created an account, use your email address and password to login to our system by clicking on the "Login" button in the upper right corner of the website. If you have forgotten your password, you can click the "Forgot Password" link in the pop-up window, and your will receive a reset password email.  

Once you have logged in, you may update your profile, add a photo, connect your profile to LinkedIn, add information about your ICF accreditations, and more.

Why Do I Need To Log in? I've Never Done That Before.

You can browse much of the site without logging in. Logging in unlocks your full member experience—manage your profile, view events, track credentials, and connect with other members. You can also control your privacy and messaging settings.

I created an account, but I can’t log in.

First, make sure you’re using the same email address that received your Activate Your Account or Welcome email. Still stuck? Email us at experience@icfwashingtonstate.org--we’ll help you get in.

I don’t want my information visible--how do I change that?

You’re in control of your privacy. Log in → go to My Profile → select Privacy. From there, you can choose who can see your information and who can contact you.

Something doesn’t look right or isn’t working—who can help?

We know new systems can take a moment to get used to. Start with our User Guide for step-by-step help. 

If something still isn’t right, email experience@icfwashingtonstate.org—we’ll sort it out and appreciate your feedback as we continue improving your experience.