You Spoke, We Listened: How Your Feedback Is Shaping ICF Washington State

Thank you to everyone who took the time to participate in our recent member survey. Your responses are directly shaping the decisions our board is making, and we want to share exactly how your input is turning into action.
 

What We Heard & What We Are Doing

• Regional & In-Person Connection
  • What we heard: Local gathering interest surged to 83% in August—making regional connection the highest member priority.
  • What we're doing: Expanding opportunities for local, in-person meetups close to home so members can build meaningful peer relationships.
    
     
• Practical Support for Sustainable Coaching Practices
  • What we heard: Members want concrete support for business growth, referrals, visibility, and career sustainability.
  • What we're doing: Designing practical programming and networking focused on business development and opportunities for visibility and partnerships.
    
     
• Relevant, Forward-Looking Learning
  • What we heard: Professional development satisfaction improved to 49%, with strong interest in advanced coaching skills, AI, and organizational coaching.
  • What we're doing: Refreshing our educational offerings to align directly with credential levels, emerging technologies, and modern coaching trends.
    
     
• Fostering Real Belonging
  • What we heard: While 53% of members view the chapter as welcoming, personal sense of belonging remains at 43%.
  • What we're doing: Moving beyond a welcoming atmosphere to build intentional peer-led spaces and deeper community connections.
    
     
• Clearer Ways to Contribute
  • What we heard: Volunteer participation sits at 38%, with members citing time constraints and unclear roles as barriers.
  • What we're doing: Streamlining volunteer pathways with micro-volunteering options, clearer role descriptions, and transparent requirements.