CONVERSATIONAL INTELLIGENCE, Judith Glaser
Glaser's examination of conversation is essential knowledge for coaches. Drawing on the field of neuroscience she offers insights on how to increase the quality of our coaching conversations. Beyond the function of telling and asking, sharing information, controlling and influencing, we can up-level conversation to empower and open us into transformation and innovation. The neurochemistry of conversations sheds light on how our verbal exchanges can be either mind-closing or mind-opening, and how trust networks or distrust networks are activated in the brain.
This new research shows us how to elevate conversations for improved personal and business relationships and well-being. Discover how behavior patterns either serve to protect us from others or support us in partnering with others. Lynne Brisdon, PCC shares a summary of the book and abundant information Glaser shares online through the Creating We Institute.
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