I’ve read the book and find many great nuggets each time I review it. It has inspired me to pay even more attention to deep invisible reactions of my body and my mind, and consciously choose my response especially when steaks are high.
If you want to know more before the meeting, here are a few resources you can explore:
- Read the book "Crucial Conversations: Tools for talking when stakes are high" By Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler.
- Read Summary of the book http://www.wikisummaries.org/Crucial_Conversations:_Tools_for_Talking_When_Stakes_are_High)
- Watch a short video on Youtube "Crucial Confrontations Explained in 2 Minutes" http://www.youtube.com/watch?v=-4f-74WbnsU&feature=c4-overview-vl&list=PLB6E8BB711E0969F2
- Watch a 15-minutes Youtube video "Crucial Conversations | Joseph Grenny" http://www.youtube.com/watch?v=PuJgqTs-G44
I look forward to dive into the art of Crucial Communications with you at our next meeting.
Kind regards,
Irina Ulanova
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